Contact

Contact & Help

We’re here to help with tool questions, bug reports, accessibility issues, and content suggestions. The fastest way to reach us is by email. We read every message and prioritize issues that block access or accuracy.

• Email: everydayroyalties@gmail.com
• Hours: Monday–Friday, 9:00–17:00 (Central Time)
• Response time: We usually reply within 2–3 business days.
• Support scope: Readability tool help, frequency analysis questions, privacy details, feature requests, and bug reports.

DMCA & Copyright

If you believe something on this site infringes your rights, email the address above with:

1. Your contact information.
2. Identification of the copyrighted work.
3. URL(s) of the material you believe is infringing.
4. A statement of good-faith belief that the use is not authorized.
5. A statement under penalty of perjury that the information is accurate and you’re authorized to act.

How We Triage Requests

We prioritize issues that affect access, accuracy, or privacy. If the readability tool produces a result you suspect is incorrect, include a short text sample and your expected outcome. For bug reports, add your browser, OS, and steps to reproduce.

Feature requests are welcome. Tell us the job you need to do and why the current workflow falls short. Real examples help us design options that stay simple for most users while unlocking power when needed.

How We Can Help

We support writers, editors, educators, and developers who want fast, privacy-friendly text analysis that leads to clearer results. If you have a question about a score or you suspect a counting error, send a short excerpt (100–300 words) and tell us what you expected to see. We’ll replicate the scenario and explain what the algorithm is doing under the hood.

For bug reports, include your browser and operating system, the exact steps to reproduce the issue, and any error messages you see in the console. This information helps us fix issues quickly and prevents regressions in future releases.

Response & Escalation Policy

• Typical response time: 2–3 business days for most tickets.
• Priority issues: Accessibility breakages, major accuracy problems, or security concerns are handled first.
• Fix verification: We confirm fixes against the example you provided and similar edge cases.

What to Include in Your Message

Help us help you: share the purpose of your text (blog, help doc, email), your audience, and any constraints like word count or reading level requirements. If you’re improving a document for a specific reading level, tell us the target band so we can suggest the best edits.

• Example text or a minimal sample that reproduces the issue
• Target readability band or publication standards
• Screenshot of the tool if the behavior is visual (optional)